Dandelion Chocolate is growing! We’re always scouting for hard-working, motivated chocolate enthusiasts:
Our ideal candidate is a seasoned, mature barista who is excited to learn and share that passion with others. You develop authentic rapport with guests, can work independently as necessary, and you have the savvy know-how to navigate unexpected situations with confidence (a guest asking for the blowtorch so they can toast their own marshmallow, a Japanese camera crew unexpectedly dropping in, or a regular calling to request someone to hand their hot chocolate to them through their car window as they drive by so they don’t have to park and risk waking their sleeping baby). You aren’t intimidated by a long line of excited people and you love making spaces more efficient in downtime so you’re ready for the busy period. Ideally, this isn’t your first time working in customer service and you have the bandwidth and scheduling flexibility for an intensive 30 day chocolate onboarding. (read more)
This role operates at the hub of operations — logistics, events, holidays, special requests, and new products. The Guest Concierge has a keen sense of the health of our systems and products unlike anyone else in the organization. When we’re not operating at 100%, the Guest Concierge is likely the first to know. You’ll be responsible for translating guest feedback into actionable proposals, supporting front-of-house team members with escalated guest issues, and developing long-lasting guest relationships. While there are always routine emails and calls, this is a strategic individual empowered to make product & process suggestions so that our guest experiences improve across the entire organization each year. (read more)
At Dandelion Chocolate, we’re in an exciting period of expansion, which means growing our teams and leadership levels, testing out new machines, improving processes, and building out a new space all at the same time. As an Assistant Production Manager, you will hone your leadership and management skills by working closely with the Production Manager. A typical day might start with assisting the Production Manager to create and communicate a daily plan with the team. You then order a new production table and research potential linen vendors to support production operations. After lunch, you interview an Apprentice Chocolate Maker candidate to assess their team skills and finish out the day training a new hire on how to pull a melanger. (read more)
In the morning, you check in with your small team of fellow Product Makers to review the priorities and goals for the day and week. To begin, we’re using our antique wrapping machine, carefully feeding in foiled bars to be wrapped in handmade paper. You’ll be teamed up with a Product Maker to train and learn all about our quality controls and machine processes. Once quality checks are finished, the finished bars are stacked into boxes, inventoried, and put into our cold room. You might also be on a team working to help prepare gift boxes. Each step is a work of detail, from tucking in the correct chocolate bars to tying the boxes shut with a lovely bow. You’ll check in with a Product Maker Trainer to ensure that you are meeting speed and quality metrics, and seek feedback from them. All of the completed boxes are stacked up and put away before we all head out for lunch. With a full stomach, you prepare to help out the chocolate maker team by foiling each of the tempered bars in a crisp, smooth fold of gold foil. You’ll be working with Chocolate Makers and Product Makers to make sure that all the bins of bars are accurately labeled and scanned into our inventory system. At the end of the day, the team cleans up the space, putting everything in its designated place, perhaps doing maintenance and deep cleaning on the machines to ensure that they will work smoothly again tomorrow. (read more)
If any of the above roles sound like a potential fit, we’d love learning more about you and what you’re looking for in your long-term career. Please include 2-3 sentences about your long-term career plans and how this particular opportunity at Dandelion Chocolate might help prepare you for that long-term vision. We do our best to respond to each candidate, typically within 7-14 days. To apply for a role in the future, please reach out at email@example.com.
Dandelion Chocolate constantly invests in its people and culture. We offer excellent perks including subsidized medical, vision, and dental benefits as well as the option to enroll in our 401k program. Hourly and salaried team members accrue paid vacation and sick time. Our team members also enjoy commuter benefits, local gym discounts, and lots of chocolate tasting opportunities.
Our culture is fun, hard-working, and we love to learn. While no two days are the same, we’re always experimenting whether that’s testing different roasting profiles, tasting a new nibby scone recipe, improving our customer experience, or trying out a new prototype chocolate making machine. We look for folks who give 110%, roll with each day’s unexpected surprises, and bring out the best in others.
If you have any questions regarding current or future openings please email us at firstname.lastname@example.org.