Dandelion Chocolate is growing! We’re always scouting for hard-working, motivated chocolate enthusiasts:
We seek a passionate, organized, and customer-focused leader to help us bring our brand new, seventeen-thousand square foot Mission chocolate destination to life. You will oversee the café, the retail experience, the on-display chocolate factory, and the sit-down chocolate salon. You’ll join our Kitchen, Creative, and existing Café teams to develop a training program, technical service standards, an inventory management system, and to hire a team known for their warm, generous service. The work doesn’t stop once we open. We’ll iterate our salon experience, including the schedule, menus, plating, music, and endless checklists, to fulfill our goal of becoming a chocolate destination that guests will return to again and again, and that will make the San Francisco community proud. (read more)
We like to tell stories, teach classes, and provide curated experiences. Between our Events, Education, PR, Kitchen, Cafe, Sales, Facilities, and Retail teams we’re constantly making signs, menus, booklets, cards, and retail displays. You’ll be responsible for handling all of the printing and production requests within a kind, fast-paced team who loves (LOVES!) detail. And if you like crafts, you’re in luck! While much of this role includes printing and cutting, we also work with glue, exacto knives, spray paint, and lots of bow-tying. Guests might not be able to pinpoint exactly why the Dandelion Chocolate experience feels special though your handiwork and thoughtfulness is everywhere from the up-to-date chalkboard, to the custom menu for a special event, to the bean-to-bar information sheets available in four languages. (read more)
Each day will be a little different, depending on the needs of the team throughout the season. Some mornings, you’ll come in to check in with the Product Makers for a morning meeting, and then sit down to tape and fold small gift boxes on your own. After lunch, you’ll meet again with the team to talk over goals, and in the afternoon you and the team will work as a group to fill, wrap, and tie ribbons on the boxes. Other days, your mornings will be filled with helping the production team to hand foil our chocolate bars, ensuring the highest quality product goes out to the next stage of packaging, and then spending the afternoon doing a series of odd jobs throughout the factory – folding boxes for our Advent Calendar, punching out gift cards, measuring and cutting ribbon. You’ll be a huge help to our team throughout the exciting holiday season, and thanks to you, everyone will think this has been the lowest stress one yet! (read more)
You should love chocolate as much as we do, but you don’t have to know everything. We’ll prepare you. After adequate shadowing and hands-on training, you will join our production team in their daily routine—roasting, cracking, sorting and winnowing cocoa beans, then tempering and molding chocolate bars by hand. Your new team consists of very passionate chocolate makers that care deeply about the process and take pride in the end product. Through their coaching and daily chocolate taste testing you learn to recognize when a cocoa bean is over-roasted, when a tempering round goes sideways, and if a batch of chocolate is ready to be pulled according to the texture and taste. At the end of the day, everyone meets to review what goals were met, what hiccups happened along the way, and what steps can be improved on as we continuously seek to improve and perfect the chocolate making process. This is a physical job, but it’s a labor of love. (read more)
More than anything, you’re a team player who is always thinking 6-12 months in the future. When you see a heat wave on the news, you ask the team to double-check online orders being sent to Texas. When you’re inventorying the holiday supplies, you think about the labeling system so it will be easy to find the burlap stockings next season. Before ordering pallets of boxes, you organize a team meeting to discuss how to standardize the customer unboxing experience with more eco-friendly packaging. When you receive a returned damaged treats box, you pass along that feedback to the product team so they can design the future boxes to be more stable. When you are responsible for shipping 2000 corporate gifts, you think about potential RSI issues for your team. And while no day is ever the same, you always reserve a little bit of time for high-fives, birthday celebrations, and storytelling. (read more)
Your mornings typically start with a team meeting to review the day’s tasks and goals. You might start with prepping chocolate molds in the tempering room before jumping to a pile of chocolate covered dishes that need to be sparkling, orderly, and ready for action. While delivering a new bag of cocoa beans, you see that our storage space needs more organization so you proactively take a few moments to clear a walkway so there is a safe, clear path for everyone to move through. After lunch with the team, you are back in the tempering room helping to unmold and hand-wrap finished chocolate bars in gold foil. Every task you tackle is done to the highest quality. You’ll be working with a team of very passionate chocolate makers in a dynamic and unique environment. At the end of the day, the team huddles together again to review how the day went according to plan. While there are always unexpected surprises (a machine breaks, a shipment of sugar is delayed), everyone goes home knowing that today we did good work and our chocolate continues to get better and better. (read more)
We don’t know of any other barista role that combines coffee and chocolate quite like ours. As a Barista, you’ll first learn everything about chocolate from where it’s grown, how it’s processed, and how to make your own batch of chocolate. You’ll become an expert taster of all of our drinks, treats, and bars and know how the chocolate origin impacts the flavor. You’ll become an expert at perfecting different types of hot chocolates and mochas using chocolate in various forms. While we’re chocolate makers, we are also passionate and excited about coffee. We train with Ritual Coffee Roasters and are one of the few cafés to have the Ground Control Cyclops machine (winner of the SCAA product of the year). The perks and benefits of this role continue even after the initial learning: you can apply to travel to origin to see cacao growing firsthand, spend a month apprenticing with our Tokyo and Kyoto teams, and take continuing education and management classes. (read more)
If any of the above roles sound like a potential fit, we’d love learning more about you and what you’re looking for in your long-term career. Please include 2-3 sentences about your long-term career plans and how this particular opportunity at Dandelion Chocolate might help prepare you for that long-term vision. We do our best to respond to each candidate, typically within 7-14 days. To apply for a role in the future, please reach out at firstname.lastname@example.org.
Dandelion Chocolate constantly invests in its people and culture. We offer excellent perks including subsidized medical, vision, and dental benefits as well as the option to enroll in our 401k program. Hourly and salaried team members accrue paid vacation and sick time. Our team members also enjoy commuter benefits, local gym discounts, and lots of chocolate tasting opportunities.
Our culture is fun, hard-working, and we love to learn. While no two days are the same, we’re always experimenting whether that’s testing different roasting profiles, tasting a new nibby scone recipe, improving our customer experience, or trying out a new prototype chocolate making machine. We look for folks who give 110%, roll with each day’s unexpected surprises, and bring out the best in others.
If you have any questions regarding current or future openings please email us at email@example.com.